Support

We're here to help

Questions about your course, a payout, or something not working? Reach out and we'll sort it out.

support@acada.ac

Typical response time: under 12 business hours.

Office

100 Academic Way, Suite 400

New York, NY 10001

Looking for a quick answer?

Check our help guide first — it covers course creation, payouts, and how student progress works in detail.

Specific to Your Role

For students

Course access issues, account verification, or anything related to your learning experience.

student.help@acada.ac

For creators & affiliates

Help with publishing courses, payout schedules, or setting up custom revenue splits.

partner.scale@acada.ac

Get in touch

Submit a Support Request

Fill out the form below and we'll get back to you within 24 hours.

Our systems are monitored around the clock, every day of the year.

All systems operational