Policies
Everything you need to know about using ACADA, publishing courses, earning money, and participating in the community. 38 policies across 6 areas.
Platform
The agreements and standards that apply to everyone using ACADA.
The umbrella agreement covering accounts, platform use, purchases, content, termination, liability and disputes.
What we collect, why we collect it, how long we keep it, and the rights you have over it.
The cookies and similar technologies ACADA uses, and how to control them.
The behavioural standard for rooms, chat, reviews and every other shared space.
What you may and may not do with ACADA’s systems, content and infrastructure.
Our accessibility commitments, known gaps, and how to report a barrier you hit.
Minimum age requirements, protections for younger learners, and how we handle reports.
Account ownership, accurate identity information, sharing rules and account transfers.
Courses & Purchases
The rules governing educational content, and everything involving money.
Standards every published course must meet, and the content we do not allow.
Expectations around original work, assessments, assignments and collaboration.
Honest-review requirements, and the incentivised or fake review practices that are prohibited.
The accuracy, currency and quality bar courses are held to, and how we act on failures.
Payments, refunds, cancellation, recurring billing, failed payments and promotional pricing in one place.
What permanent access covers, what it does not, and the circumstances that can end it.
The limits of what ACADA courses are — and what they should not be relied on for.
Creators
The contract and conduct rules for publishing and earning on ACADA.
The contract between ACADA and creators: revenue split, content licence, obligations and termination.
What creators may publish, and the review process applied before and after publishing.
Exactly how revenue is split and calculated, payout timing, thresholds, chargebacks and refunds.
Who owns uploaded content, what licence ACADA receives, and what happens to it after termination.
What verification checks, what the badge does and does not signify, and how it can be lost.
Revenue sharing, permissions, removal and disputes for collaborators on a course.
Requirements for publishing, updating, unpublishing and removing a course.
Why creator accounts and courses get suspended, and how to contest a decision.
Affiliates
Terms and conduct rules for promoting ACADA courses for commission.
The contract governing participation in the ACADA affiliate programme.
Eligibility, attribution windows, tracking, and grounds for removal from the programme.
How affiliate commission is calculated and paid, including holds, thresholds and reversals.
How to disclose an affiliate relationship clearly and conspicuously, with worked examples.
Rules on claims, advertising, email, social media, trademark use — and the practices that are prohibited outright.
Copyright & Safety
Intellectual property, enforcement, and keeping the platform safe.
How to report infringement, our designated agent, counter-notice process and repeat-infringer rules.
Ownership of ACADA’s own material and how third-party rights are handled.
Permitted and prohibited uses of the ACADA name, logo and brand assets.
Content that is never permitted anywhere on ACADA, regardless of context.
Payment fraud, deceptive offers, impersonation and manipulation of platform mechanics.
The enforcement ladder from warning to permanent ban, and how to appeal at each step.
AI & Credentials
Generative AI on the platform, and what an ACADA credential means.
Rules for AI-generated courses, instructors, imagery, voices and assessments.
When and how AI involvement must be disclosed to learners.
What an ACADA certificate represents — and explicitly what it does not.
What “verified” means across profiles, creators, credentials and achievements.
Questions about any of these? Contact support.