Policies
Everything you need to know about using ACADA, publishing courses, earning money, and participating in the community. 28 policies across 6 areas.
Platform
The agreements and standards that apply to everyone using ACADA.
The agreement every policy is part of: how you accept it, what ACADA is and is not, buying and earning, no warranty, the limits of our liability, individual arbitration with an opt-out, and how changes are announced and accepted.
Every category of information we hold, who sees it on ACADA, every company that processes it, how long each thing is kept, what we never do, and how to download, correct or delete yours.
The cookies and similar technologies ACADA uses, and how to control them.
The behavioural standard for rooms, chat, reviews and every other shared space.
What you may and may not do with ACADA’s systems, content and infrastructure.
Our accessibility commitments, known gaps, and how to report a barrier you hit.
Minimum age requirements, protections for younger learners, and how we handle reports.
Account ownership, accurate identity information, sharing rules and account transfers.
Courses & Purchases
The rules governing educational content, and everything involving money.
Standards every published course must meet, and the content we do not allow.
Expectations around original work, assessments, assignments and collaboration.
Honest-review requirements, and the incentivised or fake review practices that are prohibited.
Payments, refunds, cancellation, recurring billing, failed payments and promotional pricing in one place.
The limits of what ACADA courses are — and what they should not be relied on for.
Instructors
The contract and conduct rules for publishing and earning on ACADA.
The contract between ACADA and instructors: what you own, what you license, what you are paid, and how it ends.
The publishing fee, minimum prices, how every sale is split, when earnings clear, and how and when you are paid.
Invitations, what you can edit, your share and how it is paid, what you own, and how a collaboration ends.
Affiliates
Terms and conduct rules for promoting ACADA courses for commission.
The contract between ACADA and affiliates: who can join, what a course programme pays, how a sale is credited, how you may promote, and how it ends.
Every figure: how a sale is credited to you, what earns commission, the hold, the minimum, and how and when you are paid.
How to disclose, what you may claim, where you may promote, and the practices that end an affiliate account.
Copyright & Safety
Intellectual property, enforcement, and keeping the platform safe.
Our designated agent, what a notice needs, what we remove and when, counter-notices, paused courses, and the strikes that close a role.
The map of who owns what on ACADA: your courses, posts and notes, what students get, what ACADA owns, the Assistant and AI, and where each right's terms live.
The ACADA name, logo and tagline: what you may say without asking, who may use the logo, what is never allowed, other people's brands in your course, and how to complain about a mark.
The complete list of content that is never allowed anywhere on ACADA, with what stays allowed, what comes down on sight, what closes an account the same day, and what we report to the authorities.
What counts as fraud, from stolen cards and chargeback abuse to self-dealing and scams, and what follows from it.
Warning, restriction, closure: what each step means, what closes an account at once, and how to appeal any decision.
AI & Credentials
Generative AI on the platform, and what an ACADA credential means.
What AI may do in a course and what it may not, the declaration every course makes before publishing, synthetic instructors, and what ACADA itself uses AI for.
What a certificate records and what it is not, the instructor's signature on it, the number anyone can verify, when one is withdrawn, and what achievements, skills and levels mean.
What "identity verified" means and how it is earned and lost, the "ACADA staff" label, confirmed emails and checkable certificates, and everything that is not verified at all.
Questions about any of these? Contact support.