When a certificate is withdrawn

We withdraw a certificate only where it was earned by cheating, in the clear cases Academic Integrity describes. A withdrawn certificate verifies as withdrawn, and you can appeal the decision once, within 30 days.

How it works

• Cheating is defined in sections 3 to 5 of Academic Integrity. It covers handing in work that is not yours, hiding AI help you had to declare, and posting quiz answers.
• Marking lessons complete without working through them is not a reason to withdraw one.
• Nothing that happens to the course or its creator is a reason either, and a creator cannot ask us to withdraw one.

What happens next

• We email you, and a notice says A certificate has been withdrawn. See why and how to appeal.
• The decision and its reason are in Settings → Account standing.
• The record is kept and marked withdrawn, so a copy already printed verifies as withdrawn.
• Finishing the course again does not bring it back.

How to appeal

1. 1.

   Open Settings → Account standing.

2. 2.

   Find the withdrawal and choose Appeal this decision.

3. 3.

   Say why the decision is wrong, then choose File appeal.

You can appeal once, within 30 days of the decision. Someone who was not involved in it answers within 5 business days. If the appeal succeeds, the certificate is reissued with the same number. See Account standing and appeals.