Account, security and privacy

Account information

Your full name is the one thing you edit here; your date of birth is fixed, and your email address changes under Security.

Switching between student and instructor

One button switches your account between student and instructor, either way; becoming an instructor is free and needs you to be 18 or older.

Changing your email address

Enter the new address under Security and confirm it from the link we email; your address changes only once it is confirmed.

Changing your password

Change it under Security with your current password; the new one needs 8 characters, mixed case, a number and a symbol.

Two-factor authentication

Turn it on under Security with an authenticator app, and every sign-in then asks for a 6-digit code as well as your password.

Backup codes

You get 10 one-time codes when you turn on two-factor authentication; each signs you in once without the authenticator app.

Active sessions

Every device signed in to your account, with where and when it was last active, and a way to sign any of them out.

Login history

Your last 10 sign-ins with the device and IP address, and the email we send when a device we have not seen before signs in.

Appearance

Six themes, three text sizes, reduce motion, increase contrast and a display currency; all but the currency apply to this browser only.

Privacy settings

Choose who sees your profile, whether you are on the leaderboards, which instructors can email you, link warnings, blocks and embedded content.

Downloading your data

Choose Export under Data Export to download everything we hold on you as one JSON file, up to 3 times an hour.

Deleting your account

Your account is deleted 14 days after you ask, or 30 if students hold access to your courses, and you can reactivate it until then.

Account standing and appeals

Account standing shows any decision we have taken about your account, and you can appeal each one within 30 days.

Copyright notices against your content

We remove what a valid notice names and tell you that day; a counter-notice restores it after 10 business days unless the claimant sues.

Staying safe

We never ask for your password, a card number or a payment by message or email, and our own accounts carry the ACADA staff label.