Reviews and replying

Students can review a course after 3 days enrolled and a fifth of its lessons done. A review is 1 to 5 stars, with words if they like. Creator Dashboard → Reviews has every review, and you may post one public reply under each.

How to reply to a review

1. 1.

   Open Creator Dashboard → Reviews and find the review. Unanswered lists the ones without a reply.

2. 2.

   Write under Write a reply…, up to 5,000 characters, and choose Post reply.

3. 3.

   Change it later with Edit, or take it down with Remove.

Rules and limits

• One civil reply per review, about the point. It may not ask the reviewer to change or remove the review, or offer anything for it.
• You cannot delete, reward or steer reviews. "Leave a review" is fine; "leave 5 stars" is not.
• A course card shows its average once the course has 10 reviews. A course rated under 3.0 by 10 or more is no longer listed.
• Affiliates paid on a course cannot review it, and students can delete their own reviews.
• Report a review you believe is fake from the review itself. The policy is Reviews & Ratings.

If something goes wrong

"A reply can be up to 5,000 characters, and cannot be blank."

Shorten it, or write something.

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